Privacy policy

Techcomlight Limited (“we”, “our” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our webshop.

1. Who We Are

This Privacy Policy applies to the webshop of Techcomlight Limited, registered in the United Kingdom.
For any questions regarding this policy, please contact us at: info@techcomlight.com

2. What Data We Collect

When you use our webshop, we may collect the following personal data:

Contact details: name, address, phone number, email address
Order details: purchased products, delivery and billing information
Payment details: processed securely via our payment providers (we do not store full payment card details)
Technical information: IP address, browser type, and usage data (through cookies)

3. How We Use Your Data

We process your personal data for the following purposes:

To process and deliver your orders
To handle payments securely
To provide customer service and respond to inquiries
To improve our webshop and services
To comply with legal and regulatory obligations

4. Legal Basis for Processing

We process personal data on the following legal grounds:

Contractual necessity (fulfilling your order)
Consent (e.g. newsletter subscriptions)
Legal obligation (e.g. tax and accounting requirements)
Legitimate interests (improving our services and webshop functionality)

5. Data Retention

We retain personal data only as long as necessary:

Order and invoice data: 6 years (legal retention requirement in the UK)
Newsletter data: until you unsubscribe
Other contact data: up to 2 years after your last interaction with us

6. Sharing of Data

We share data only with third parties that are essential for our services, such as:

Delivery and courier services
Payment service providers
IT and hosting providers
Accountants and auditors

All third parties are bound by contracts to protect your data in accordance with GDPR.

7. Cookies

Our webshop uses cookies to function properly and to improve your browsing experience. Where required, we will ask for your consent before placing cookies.

8. Security

We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, loss, or misuse.

9. Your Rights

Under the UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Restrict or object to processing
Request data portability
Withdraw your consent (where processing is based on consent)

To exercise your rights, please contact us at info@techcomlight.com

10. Complaints

If you have concerns about how we process your data, you may file a complaint with the UK Information Commissioner’s Office (ICO) via www.ico.org.uk